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Volunteer Training and Development Survey

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Thank you to everyone who recently completed our Volunteer Training and Development Survey 2016. The survey was part of our Volunteer: Important People project where we wanted to identify the training needs and scale of volunteering within local sports clubs in Cambridgeshire and Peterborough.

The survey opened on 4th April and closed 24th April 2016. We had 60 responses from 57 different clubs across 30 different sports which managed to give us a wide variety of feedback for us to work with.

Did you know…

  • 70% of the clubs run purely on volunteers (no paid staff), while 30% did have some paid staff.
  • On average the ratio between volunteer to member was 1:14. The highest ratio was 1:66.

Volunteering needs within clubs

  • 83% of clubs said they needed more volunteers. 56% of them are looking for longer term roles such as committee members, while 27% are looking for short term volunteers such as event staff.
  • The most popular roles required are coaches or leaders, followed by event staff, administration and officials.  However there are a wide range of required roles such as groundsmen, committee members, coordinator roles, refreshments and marketing.

Attracting and retaining their volunteers

  • 93% of respondents recruit their volunteers in-house, with members volunteering into roles as vacancies arise, while only 6% advertise externally. 15% recruit according to the skills needed, while 38% just accept help where they can.
  • The most popular formal reward/ thanks for volunteers was offering training, ad hoc and formally, followed by paying for expenses. The least popular methods were incentives and rewards.
  • When asked what works well, clubs mainly suggested formal training and courses. Other suggestions included free sessions, match fees, awards dinner places etc and demonstrating appreciation – thank you’s and certificates (V:IP Award Nomination).

What support is required?

  • Clubs would most like support around the legal requirements associated with volunteering, either formally or informally. Followed by, but at a lower level training themed on recruiting and retaining volunteers – this mainly informally.  However many clubs did not want support in any of these areas.
  • Ways to support volunteers highlighted that raising funds, coach development, safeguarding, first aid, equality and coaching disabled people were the main support needs. Areas with the least support required were around facility management, club finances, officiating, events, databases and online tools.
  • Volunteers would be mainly available online or during the evenings for training opportunities.

Living Sport will now look at how at how we can support Clubs and Volunteers across the county over the coming year. If you would like to discuss the above or any part of the V:IP project please contact Rebecca Gilbertson on 01487 849929 or rebecca.gilbertson@livingsport.co.uk

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